Back to Home

Privacy Policy

Last Updated: April 26, 2025

1. Introduction

Welcome to Lakegala Farms. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes email address, telephone numbers, and physical address.
  • Booking Data includes check-in and check-out dates, number of guests, and any special requests.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website and services.

3. How We Collect Your Data

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and manage your booking
  • To respond to your inquiries
  • To improve our website and services
  • To send you promotional materials if you have opted in to receive them
  • To comply with legal obligations

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For booking data, we typically retain this information for 7 years for tax and accounting purposes. Contact form submissions are typically retained for 2 years from the date of submission.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

If you wish to exercise any of these rights, please contact us using the details provided below.

7. Third-Party Services

We use the following third-party services that may collect or process your data:

  • Neon Database - For storing booking and contact information
  • Vercel - For hosting our website
  • Google Maps - For displaying our location

Each of these services has their own privacy policies that govern how they use your data.

8. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following types of cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website.
  • Analytical/performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it.
  • Functionality cookies. These are used to recognize you when you return to our website.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: lakegalafarms@gmail.com
Phone: +94 (785) 901-902
Address: Damanessa, Ranamuregama, Laggala, Pallegama, Matale, Sri Lanka